ITS site map

IT work environment

• IT Use Policy - Staff & Other Authorised Users
• Computing for new staff

• Accounts and passwords
• Calendar
• Desktop computing
• Email
• IT leasing
• IT mailing lists/forums

• IT security
• IT training
• Mobile computing
• Newsgroups
• Off campus access
• PC faxing

• Printing access
• Software
• Staff who have a disability
• Web publishing
• Virus information

Telephone services

• Office phones
• Mobile phones
• Voicemail
• University switchboard

University systems

• CMS
• MUSO
• SAP
• Callista
• MUTTS - Monash Timetable System

Network services

• Fixed data network
• Wireless network
• Network tariffs

Teaching support

• Teaching space support
• Creating student email lists

Conferencing services

• Videoconferencing

Specialist computing

• e-Research

Student computer environment

• Internet billing
• Printing transactions
• Student account information for staff

IT Strategy and Planning

• Green IT initiative
• Information management
• IT strategic planning
• Projects
• IT architecture
• IT policies
• Service management
• Services catalogue
• Quality at Monash ITS

IT work environment

• Accounts and passwords
• Internet access
• Email
• IT security
• Virus information
• Calendar support

• Mobile computing
• Off campus access
• Web publishing

• Software
• Student lab SOE

• Student printing reimbursements
• Technical training
• IT mailing lists / forums
• Checklist for staff transferring departments

Audio visual services

• Video conferencing

University systems

• CMS
• MUSO
• SAP
• Callista
• MUTTS - Monash University timetable system

Systems support

• Central registration system (CRUX)
• Data storage management (DSM)
• Disk rental
• Linux support
• Novell services
• OpenVMS support
• Oracle support
• Unix support
• Vendor support pages

Network services

• Network status
• Network resources
• Technical notes
• Network tools

Teaching support

• Teaching space support

Research support

• Extended services for PGR students
• e-Research
• ResearchMaster 4 installation

Service interruptions

• Notification of a service interruption form

IT Strategy and Planning

• Information management
• IT strategic planning
• Projects
• IT architecture
• IT policies
• Service management
• Services catalogue
• Quality at Monash ITS

ITS publications

• News bITS (for IT staff)
• Publications catalogue
• Student computing at home survey

• Your IT obligations at Monash
• Getting started in five easy steps
• FREE software and IT training resources

Accessing your computer resources

• Computer accounts and passwords
• Email
• IT security
• Computer labs
• Printing and scanning
• Services for postgraduate students
• Copyright and the internet
• Students who have a disability

Internet access

• Wireless services
• Internet usage limits

Need help?

• ask.monash - online self-help
• Contact your faculty IT support
• ITS Service Desks