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Information Technology Services

The Information Technology Services (ITS) Division is the central information and communications technologies (ICT) group of Monash University.

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News from ITS

Lotus Notes ICE update

Lotus Notes rollouts have recommenced following measures to provide a more stable environment including upgrading the server operating system, upgrading the Domino server versions and implementation of a new faster storage technology.
Data centre Identity Management Architecture Strategy and Roadmap Development Project

At Monash it is not easy to identify who has access to what systems because that access is not managed in a holistic way. Identity Management (IdM) assists and controls users’ access to electronic and physical resources.

VoIP phone VoIP: Gippsland migrated to IP telephony

As part of the Integrated Collaboration Environment (ICE) program, 900 new phones were installed across the Gippsland campus. A further 200 analogue phones were converted to IP telephony.
Technology image No major IT service interruptions

Service interruption notices are current during the hours of operation only.

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ICT Shared Services

Improving efficiency, service quality and reducing risk.
 VoIP phone handset

Voice over IP (VoIP)

More reliable, supportable and enabling new communications such as desktop video conferencing, work group collaboration and staff mobility across Monash University.
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Workgroup Collaboration

Staff working together anytime, anywhere with email, calendar, file sharing, videoconferencing and instant messaging services.
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Wireless everywhere

Providing go-anywhere internet access for Monash staff and students.